Omnichat

Omnichat is an AI-native omnichannel customer experience platform and social CRM. It integrates WhatsApp, Facebook Messenger, Instagram, LINE, WeChat, and website live chat for customer service, marketing, and sales. It is an official WhatsApp Business Solution Provider and Meta and LINE partner.

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Facts

Website	omnichat.ai
Founded	2017
Category	CRM & Customer Service
Products	Omnichat
Target users	e-commerce merchants, retail brands

Trust & compliance

No certifications stated in public sources.

Status: registry-compiled from public sources, last verified 2026-06-12 (confidence 0.75). Independent verification badge: not yet claimed.

Market

Target markets	Global, Asia Pacific
Publicly named customers	SMCP, Sa Sa, Benefit Cosmetics, Timberland, FILA, OSIM, Eu Yan Sang, Lukfook Jewellery, Kidsland, Venchi
Integrations	Salesforce, Emarsys, HubSpot, Meta Ads Platform

Provenance

Fields that could not be supported by public sources were published as null: name_zh, pricing_model, deployment.

Per-field source mapping in the machine-readable record. Corrections / disputes: [email protected].

Cite this profile

Omnichat — SinoFacts, verified 2026-06-12.
https://sinofacts.com/companies/omnichat-ai/