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SinoFacts / Categories / CRM & Customer Service / OmnichatOmnichat
Omnichat is an AI-native omnichannel customer experience platform and social CRM. It integrates WhatsApp, Facebook Messenger, Instagram, LINE, WeChat, and website live chat for customer service, marketing, and sales. It is an official WhatsApp Business Solution Provider and Meta and LINE partner.
Facts
Certifications / 认证 No certifications stated in public sources.
Products / 产品 Target users: e-commerce merchants, retail brands
Markets / 市场 Target markets: Global, Asia PacificPublicly named customers: SMCP, Sa Sa, Benefit Cosmetics, Timberland, FILA, OSIM, Eu Yan Sang, Lukfook Jewellery, Kidsland, VenchiIntegrations: Salesforce, Emarsys, HubSpot, Meta Ads PlatformStatus: registry-compiled from public sources, last verified 2026-06-12
(confidence 0.75). Independent verification badge: not yet claimed.
Provenance
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Omnichat — SinoFacts, verified 2026-06-12.
https://sinofacts.com/companies/omnichat-ai/
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